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Continuous Improvement

Why 70% of CI Programs Fail to Sustain

By

Manufacturing Intelligence Team

Team meeting around a whiteboard in a plant office, working through a problem together.

Most CI programs don't fail in week one. They fail in week twelve.

The kickoff goes well. The kaizen event surfaces real problems. The 5S scores climb. Everyone in the room agrees this time will be different. Then the CI champion gets pulled onto a launch, or the plant manager's attention moves to the next fire, and six months later the binder is back on the shelf.

This isn't a training problem, and it isn't a methodology problem. Lean works. Six Sigma works. TPM works. AME and the Shingo Institute put the failure-to-sustain rate at 70% and the answer is rarely “we picked the wrong tools.” It's that nothing was holding the standard in place once the initial energy faded.

Three patterns show up again and again in programs that don't stick:

●        Routines exist on paper but aren't enforced. Whether the tier meeting cadence actually happens at 11 PM on third shift is a different question and usually nobody's checking.

●        Findings don't turn into tracked action. A Gemba walk produces notes in a notebook, not a task with an owner and a deadline.

●        The system depends on one person's presence. If the CI Manager has to personally chase every open item, the program is a dependency, not a system.

The 30% that sustain gains do one thing differently: they treat the standard as a system with consequences, not a document. A missed audit escalates automatically. A corrective action has a countdown, not a due date someone remembers to check.

That's the gap between a CI event and a CI culture exactly what EmpowerOps and our Lean & CI Program Design & Turnaround service are built to close. Book a consultation and tell us where things stand.


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