The Challenge
Quality escapes are not random events. They are the predictable consequence of relying on human visual inspection at production speed. An experienced operator performing visual inspection catches 80-85% of defects under ideal conditions (ASQ, "The Economics of Quality," 2020). As shift hours accumulate, as lighting changes, as fatigue sets in, that number drops. The defects that escape are not trivial. Each one carries a cost multiplier — 8-12x the cost of catching it in-plant once it reaches the customer (ASQ Cost of Quality framework). Beyond the direct cost, quality escapes generate customer complaints, retailer chargebacks, scorecard deductions, and warranty claims. They consume engineering and quality team bandwidth in failure analysis and corrective action — resources that should be deployed on prevention, not reaction. For automotive suppliers, a single quality escape to an OEM can trigger a controlled shipping requirement costing $15K-$50K per month. For food manufacturers, an undetected foreign material event carries recall costs averaging $10M (Grocery Manufacturers Association, 2018). For consumer goods, retailer chargeback programs levy penalties of $5K-$25K per incident. The detection gap between human capability and production requirement is not closing. Product complexity is increasing. Line speeds are not slowing. And the expectation of zero-defect delivery is non-negotiable for OEM and retail customers.
How It Works
Results
Explore Related Resources
Related Use Cases
Related Role Pages
Related Industry Pages
Related Industry Pages
See Your Detection Gap
Your quality escapes follow patterns. We will show you where your highest-risk detection points are, what they are costing you, and how to close them.


